Once an order is placed it cannot be canceled. Once the order is received, if you choose to return it, you can send the item back by following the instructions outlined here.

Shipping on Ratio Food Store Items can cost from $3.00 - $18.00 depending on location and size of package.

The Ratio Food Shop can only ship within mainland United States. Please allow at least 3-5 business days for order processing and verification.

To protect our customers, after an order has been placed, Ratio Food is unable to change/intercept the shipping address of a package to alter its delivery, and Ratio Food will only ship to the address provided at checkout.

Delivery timing will depend on location, please allow 7-10 days for standard deliveries. You Will receive an email with tracking information when your order is processed. We process orders seven days a week but items are shipped Monday – Friday.

We are unable to combine shipping on separate, multiple orders.

Ratio Food is not responsible for any lost or stolen shipments. However, if your package does not arrive, please contact shop@ratiofood.com to initiate a claim.

Buy one, get one**. It's that simple. Now through October 1st, when you add select :ratio snacks to your cart, you get one free at purchase.​

Mix and match to find new favorites or stick with what you know. Discount applied at checkout. 

**Buy one, get one free offer valid 9/12/2023- 10/1/2023 on any purchase of: Lemon Almond crunchy bars​, Toasted Almond crunchy bars​, Coconut Almond crunchy bars​, Vanilla Almond crunchy bars​, Crunchy Bar Sampler Pack​, Best Seller Bundle (crunchy bars), Chocolate Brownie soft bake bars, Chocolate Nut chewy bars​, Peanut Butter Almond chewy bars​, Chewy Bar Bundle​

 Promotion applied automatically at checkout. Valid only on ratiofood.com.  Not redeemable for cash. Additional restrictions may apply. Subject to site terms and conditions.