FAQ

We chose the name :ratio because it aligns with our focus on macronutrients while also being a convenient option for consumers.

:ratio products are made with carefully selected ingredients like nuts, seeds, dairy, fruit, avocado and/or sunflower oils. We have crafted our :ratio KETO* friendly products with the macronutrient ratios that individuals living a keto lifestyle look for in mind.

Technically, our :ratio KETO* friendly dairy snacks do not meet the official standard of identity for yogurt due to the additional vegetable-based fats. It is fermented and does contain live and active cultures similar to yogurt.

:ratio KETO* friendly crunchy bars have 17g of total fat, 2g of net carbohydrates†, 12g of protein and 1g of sugar per 5.3 ounce serving:ratio KETO* friendly dairy snacks have 15g of total fat, 2g of carbohydrates, 15g of protein and 1g of sugar per 5.3 ounce serving:ratio protein dairy snacks have 25g of protein, 3g of sugar, 4g of fat and 8g of total carbohydrates per 5.3 ounce serving

We use yogurt cultures L. Bulgaricus and S. Thermophilus.

Ultra-filtered milk is just like regular milk, except with most of the milk’s inherent sugars (including lactose), filtered out. All milk contains lactose. This naturally occurring sugar is processed like other sugars in the body although it doesn’t deliver much sweetness taste-wise. Ultra-filtration passes the milk through a tiny sieve that separates out most of the milk sugars from the milk proteins. When the milk sugars are removed, the result is a product that contains a higher concentration of protein.

We start with ultra-filtered milk, which is regular milk that has been passed through a small sieve in order to remove most of its naturally occurring sugars (lactose). This results in a milk that is almost lactose-free. From there, we add live and active yogurt cultures (L. Bulgaricus and S. Thermophilus) to the milk to create a creamy texture similar to Greek yogurt. We then pass this dairy product through another strainer to boost its protein content further. Next, we add milkfat, avocado and/or sunflower oil to give the dairy snacks a creamy texture. This also boosts the product's fat content in order to achieve ketogenic macronutrient ratios. :ratio KETO-friendly dairy snacks contain only 1g of sugar per serving. In order to achieve this whilst keeping the product sweet-to-taste, we've added natural flavoring and sucralose.

†2g Net Carbs = 2g Total Carbs - 0g Fiber - 0g Sugar Alcohol

The term "KETO-friendly" is used to describe :ratio products that appeal to consumers following a ketogenic diet. Always consult your physician before starting an eating plan that involves regular consumption of high fat foods.

:ratio KETO-friendly products make it easier for consumers to create a diet plan that follows the macronutrient ratios of a ketogenic diet. Always consult your physician before starting an eating plan that involves regular consumption of high fat foods.

For any defective product we are happy to replace the item(s) in question with coupon vouchers on a 1-1 basis. We do not replace/refund/or exchange product simply due to not liking the taste/texture.

You must contact us at d2c.shops@genmills.com within 24 hours of online purchase for us to cancel your transaction. After 24 hours no cancellations are allowed.

We accept Visa, Mastercard, American Express, Discover. All credit cards must have a billing address within the USA.

Shipping is limited to the USA at this point in time. We will not ship out of the country. We process all orders within 12 hours of receiving them and they are put in the mail within 24-48 hours after. We mail
USPS and FedEx depending on the number of boxes ordered. We charge a $7 flat fee for all orders.

We currently only ship our products within the U.S.

We use yogurt cultures L. Bulgaricus and S. Thermophilus.

We start with ultra-filtered milk, which is regular milk that has been passed through a small sieve in order to remove most of its naturally occurring sugars (lactose). This results in a milk that is almost lactose-free. Next, we add whey protein to boost the protein content of :ratio PROTEIN dairy snacks. From there, we add live and active yogurt cultures (L. Bulgaricus and S. Thermophilus) to the mixture to create a creamy texture. To keep :ratio PROTEIN dairy snack at 3g of sugar per serving whilst retaining its natural sweetness and flavor, we add natural flavoring, sucralose, and erythritol.

We start with ultra-filtered milk, which is regular milk that has been passed through a small sieve in order to remove most of its naturally occurring sugars (lactose). Next, we add whey protein to boost the protein content of :ratio PROTEIN dairy snacks.

We start with ultra-filtered milk, which is regular milk that has been passed through a small sieve in order to remove most of its naturally occurring sugars (lactose). This results in a milk that is almost lactose-free and lower in sugar than unfiltered milk.

Fruit is high in sugar, so to keep :ratio PROTEIN dairy snacks at 3g sugar per 5.3 ounce serving, we opted for natural flavors that help deliver great taste without additional sugar.

†7g Net Carbs = 9g Total Carbs - 0g Fiber - 2g Sugar Alcohol